Fortuna Casino Cookie Policy

At Fortuna, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and the choices you have regarding their use. By continuing to browse and use the Fortuna Casino online platform at Fortuna Casino.be, you consent to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, tablet, or game console — when you visit a website. They allow the site to recognise your device and store certain information about your preferences or past actions. At Fortuna Casino, we use cookies to ensure that our platform functions correctly, to improve your experience, and to provide you with relevant content and promotions.

Cookies can be "session cookies," which are deleted when you close your browser, or "persistent cookies," which remain on your device for a set period or until you delete them manually. We use both types across our platform depending on the purpose they serve.

How We Use Cookies at Fortuna Casino

We use cookies for several important purposes across our casino fortuna online platform. Understanding how and why we deploy these technologies helps you make informed decisions about your privacy settings when you visit our site.

Strictly Necessary Cookies

These cookies are essential for the Fortuna Casino website to function properly. Without them, certain services you have requested cannot be provided. They include cookies that:

  • Enable you to log in to your Fortuna casino login session securely
  • Remember your language preference (French, Dutch, or English)
  • Maintain your session while you navigate between pages
  • Support secure payment processing for deposits and withdrawals
  • Ensure compliance with Belgian Gaming Commission requirements

Because these cookies are strictly necessary for our services to operate, they cannot be disabled through our cookie settings panel.

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with the Fortuna online casino platform. These cookies collect anonymous, aggregated data about page visits, time spent on the site, and which features are used most frequently. This information helps us improve navigation and overall user experience across all devices.

  • Page load performance monitoring
  • Error tracking and technical diagnostics
  • Game performance data across desktop, mobile, and tablet devices
  • Traffic source analysis to understand how players find us

Functional Cookies

Our functional cookies allow the Fortuna Casino website to remember choices you make, such as your preferred language or region, so we can provide a more personalised experience. For example, these cookies remember whether you have previously acknowledged our responsible gaming notices or which promotions — such as Fortuna casino bonuses and Fortuna Jackpot offers — you have already viewed.

Targeting and Marketing Cookies

At Fortuna, we may use targeting cookies to deliver relevant promotional content, including information about our Fortuna Club Tournament, Monthly Wheel Drops, and other fortuna casino bonuses. These cookies track your browsing behaviour across our site and, where permitted, may be used by our trusted third-party partners to display relevant advertising.

  • Recording which promotions you have viewed
  • Measuring the effectiveness of our marketing campaigns
  • Providing personalised content based on your gaming activity
  • Retargeting based on pages you have previously visited on our site

We do not sell your personal data to third parties. Any data shared with our partners is governed by strict data processing agreements in line with Belgian and EU data protection law.

Third-Party Cookies

Some cookies placed on your device when you use the Fortuna Casino platform come from third-party service providers. These include our game providers — such as Pragmatic Play, Betsoft, and Ezugi — as well as analytics and payment processing partners. We at Fortuna Casino do not have direct control over third-party cookies, and we recommend reviewing the respective privacy policies of those providers for full details.

Our live casino and virtual game environments, powered by providers including Ezugi, may set their own session and functional cookies necessary for those games to operate correctly. The europe fortuna casino experience you enjoy through these integrations depends in part on these third-party technologies functioning as intended.

Cookie Consent and Your Choices

When you first visit our website, we will ask for your consent before placing any non-essential cookies on your device. You can manage your preferences through our cookie consent banner. At any time, you may:

  • Accept all cookies for the full Fortuna Casino online experience
  • Reject non-essential cookies while keeping strictly necessary ones active
  • Customise your preferences by category (analytics, functional, marketing)
  • Withdraw your consent at any time by revisiting our cookie settings

Please note that disabling certain cookies may affect the functionality of our platform. Some features — including the Fortuna casino login process, game loading, and payment services — may not work correctly if essential cookies are blocked.

Browser-Level Cookie Controls

In addition to our on-site cookie manager, you can control cookies directly through your browser settings. Most modern browsers allow you to block, delete, or restrict cookies. Below are links to cookie management instructions for common browsers:

  • Google Chrome: Settings → Privacy and Security → Cookies
  • Mozilla Firefox: Preferences → Privacy & Security
  • Safari: Preferences → Privacy
  • Microsoft Edge: Settings → Privacy, Search, and Services

Cookies and Responsible Gaming

We at Fortuna Casino take responsible gaming seriously. Certain cookies on our platform support the EPIS self-exclusion system and help us enforce the Belgian Gaming Commission's player protection requirements. These cookies ensure that players who have registered self-exclusion are prevented from accessing gambling services, in compliance with Belgian law and our obligations as a licensed B+ operator.

Data Retention

Session cookies are deleted automatically when you close your browser. Persistent cookies set by our Fortuna platform are retained for varying periods depending on their purpose — typically between 30 days and 24 months. You may delete stored cookies at any time through your browser settings. We review our cookie practices regularly to ensure they remain proportionate and necessary.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. When we make significant changes, we will notify you through our website or by other appropriate means. We encourage you to check this page periodically to stay informed about how we use cookies at Fortuna Casino.

Contact Us

If you have any questions about our use of cookies or this policy, please contact us at support@Fortuna Casino.be. Our support team is available around the clock to assist you. Fortuna Casino is operated by FORTUNA 2000 S.R.L. (ECB 0465.106.684), registered at Avenue des Croix de Guerre 120, 1120 Brussels, Belgium, and licensed by the Belgian Gaming Commission under a Class B+ licence for online games of chance. You may also direct formal complaints or enquiries regarding data practices to the Belgian Gaming Commission (Kansspelcommissie).